Logmore Cloud runs on Amazon Web Services (AWS) in Frankfurt, Germany, in the eu-central-1 region. The service uses a MongoDB database to store application data.
Logmore manages automated backups and maintains documented recovery procedures to support restoring customer data following a service disruption.
How often are backups taken?
The database backup schedule includes:
- Automated snapshots every six hours, providing recovery points throughout the day.
- Nightly full backups, providing an additional daily backup.
Backup schedules and retention periods may vary between system components.
How is data recovered?
Following a disruption that requires data restoration, Logmore uses its documented recovery procedures and available backups to support recovery of the affected systems and data.
The recovery approach depends on the incident and the components affected.
Questions about backups?
Contact support@logmore.com if you need more information about backup arrangements or have a data recovery question.