Learn how to communicate with the recipient of your shipment by using Scan pages! These customizable messages appear on the smartphone's screen after scanning the logger.
Scan page configurations are enabled in Mission templates. Once you’ve configured Scan pages in a Mission template, these settings will affect the Scan pages of the loggers attached to a mission created from this Mission template.
We advise you to create Mission templates if you use the same settings for many shipments (aka missions). You can edit already existing templates.
📹 Check this video to know how to enable Scan pages in a Mission template!
First steps
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Go to Settings — Mission templates.
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Choose +Create new to set up a new Mission template.
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Fill in Template settings and Mission details as usual.
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Scroll down to the Scan page.
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Check the box Auto-end mission on first scan if you want this mission to end after the logger has been scanned for the first time since the mission had started. Use this function if the logger is scanned only on the recipient's end.
Set alert status details
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Check the box Alert status to have status alerts displayed on the Scan page.
Make these status alerts public if you want anyone without a Logmore account to see the status.
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In Infotext, add a text that is displayed on the Scan page. You can set different messages for the scan page with and without alerts.
For example, provide instructions on what should be done and who should be contacted when the mission has alerts. You can add instructions on how to return the logger.
Set mission ending preferences for the Scan page and allow comments
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Check the box “End monitoring” button to allow for the mission ending from the Scan page. The person scanning will see an "End monitoring" button displayed on the Scan page.
Make this option public if you want anyone outside of your team to be able to end the mission.
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Check Show alert status after mission ended and set the period for which the alert status page will appear. The person scanning the logger can see the alert status page for a specific time after the mission has been ended.
For a mission with several loggers, scanning one of the loggers when the auto-end on the first scan is on or pressing the “End monitoring” button will end this mission for other loggers attached to it as well. Enable Show alert status after mission ended for the receiver to see the alert status when scanning other loggers after the mission has ended. -
Allow comments if the person scanning the logger should add comments about the shipment.
Make the commenting public to allow anyone to leave comments from the Scan page without logging in.
Note that the permissions and view&edit access are configured in Template settings above for the whole Mission template.
Finalize the Mission template
- Configure Mission timeline, Alert rules, and Custom fields as usual.
- Click Save mission template.
- Go to the Missions page and press +New mission. You can also start a mission from a Mission template after scanning a QR data logger.
- Choose to start a mission from the Mission template you've created, add necessary information and create the mission.
The result
With this settings, the recipient will see these Scan pages after scanning the logger
