If you encounter problems while using Logmore
- Search for a relevant Knowledge Center article
- Message us via chat
- Contact us via email email@example.com
Make sure you are providing all relevant information in your message (for example, Mission name and Logger IDs).
Policy about potentially defected data loggers
In case you notices defects in your Logmore loggers, first contact Logmore support via email or chat.
If the loggers in question are identified as faulty ones, send these loggers to us. We will save all data for free and examine the loggers for our R&D purposes. We will also replace the loggers free of charge as long as the logger has not been damaged during its use.
Address for sending loggers: