Getting started

Welcome to Logmore! This page guides you through the essential steps of using Logmore products.

FIRST STEPS

Set up your Logmore Account

Click the arrow to view the detailed steps

Activate loggers

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Want to know more about Logmore Guardians? Check

.

Scan the logger and link it to your team

Complete this step if your loggers have not been connected to your team by Logmore admins.

Click the arrow to view the detailed steps

For more details see

.

UNDERSTAND THE KEY CLOUD FEATURES

What is a Mission

A Mission is an umbrella term for any kind of shipment or static unit (from an envelope to a transport container or a warehouse) that you want to monitor for a restricted period of time with one or several Logmore data loggers.

You can create Missions from your account both on your desktop and your phone. For high-volume users, there is a

option available.

If you are using Logmore Scanpoint, check

.

Missions include:

Common use cases

You can use Logmore products for various purposes, for example:

Have a look at how Logmore solutions helped our customers achieve more efficiency and transparency in their operations.

START MONITORING YOUR SHIPMENTS

Attach the logger

The logger should be appropriately attached to the parcel or pallet to record the measurements, depending on your monitoring needs and the sensors.

General instructions:

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Click the arrow for details

Sensor-specific cases:

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Click the arrow for details

Create a Mission for your shipment

Create a Mission from the Cloud on your desktop or your smartphone right after scanning the logger.

📽️ Watch this short video or refer to a full tutorial about Missions here.

Click the arrow to view the detailed steps

If you’re operating multiple shipments with the same alert rules, we recommend that you use

. Prepare a Mission template for each type of shipment and use these Mission templates to quickly create a Mission from your smartphone or desktop.

RECEIVE THE SHIPMENT

Scan loggers and upload data

💡

It’s crucial to scan the logger when the shipment is over in order to upload all the data to the Cloud. Only then will you know if the conditions during the shipment were acceptable or not.

1️⃣

Scan the QR code with your smartphone.

2️⃣

Click the link on the screen.

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3️⃣

Allow the use of location data, when asked.

4️⃣

Data is now uploaded to Logmore Cloud

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Click the arrow to view the detailed steps

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The shipment status is displayed to the recipient only if you've enabled the Scan page feature when creating a Mission or a Mission template. Otherwise, they will only see "Data scan success" screen, see

.

End the Mission

Depending on the settings and your needs, you can end the Mission in several ways:

Press the End monitoring button on your smartphone after scanning the logger
End Mission from the Mission's page in the Cloud
Specify the missions ending time in advance
Enable to auto-end the Mission on first scan

Analyze Missions and Alerts

On your Dashboard there is an overview of the alerts triggered by all your missions, together with a variety of reports.

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The Missions page shows all the Missions linked to your account.

Click the arrow to view the details

On the Loggers page, you can review data loggers connected to your account.

Click the arrow to view the details

QUICK TROUBLESHOOTING

Here are several common questions and challenges that might arise when using Logmore. There is more information on our

page.

The Mission's data status is incomplete. Why am I missing data?

I don't have internet connection to extract data from the logger. What should I do?

I did not start the Mission before the shipment had left.

Want to know more about Logmore functions? Check our

and other articles in the Help Center. If you can’t find an answer, reach out to our team at support@logmore.com.